Privacy Policy

Last Updated: April 5, 2025

Introduction

At The Ember Group ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and store your personal information when you visit our website embergroup.ai ("Website") or use our services, including Anominal AI.

Information We Collect

We may collect several different types of information for various purposes to provide and improve our service to you:

  • Personal identification information (Name, email address, phone number)
  • Business information
  • Technical data (IP address, browser type, device information)
  • Usage data (how you interact with our website)
  • Marketing and communications preferences

How We Use Your Information

We use the collected data for various purposes, including:

  • Providing and maintaining our services
  • Notifying you about changes to our services
  • Providing customer support
  • Sending you business communications, including marketing emails about our products and services
  • Improving our website and services
  • Monitoring the usage of our website
  • Detecting, preventing, and addressing technical issues

Business Communications

By providing your email address to us, you explicitly consent to receive business-related communications from The Ember Group, including but not limited to product updates, service announcements, educational materials, and marketing information about Anominal AI and other services. We value your privacy and will use your email address responsibly and in accordance with this Privacy Policy.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your personal information, but no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete the information we have about you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Services

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service
  • To provide the Service on our behalf
  • To perform Service-related services
  • To assist us in analyzing how our Service is used

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@embergroup.ai